PERSONAL PROFILE:

• My purpose is to express my willingness to learn, capability to lead and ability to meet goals by being committed to acquiring the most knowledge I can. I will achieve this by using my developed skills to take control of a situation and by completing all my tasks effectively and efficiently to maintain my academic standing, be accepted into graduate school, then master my transition into the professional world.

WORK EXPERIENCE:

• Covista Communications-  6 months of experience as a Customer Service Representative. I responded to inbound calls in a prudent and professional manner. Sales, bill processing, problem-solving, balance inquiries, are all tasks that I handled on a daily basis. Used Microsoft Outlook on a daily basis to communicate internally with co-workers, and to also communicate with customers when it was needed.  Effectiveness and efficiency was my key to succeeding as a representative within the organization.

EDUCATION:

• University of Tennessee at Chattanooga- Currently pursuing Bachelors of Science degree from the Health and Human Performance Department. My major is in the area of Sport Administration with a minor in Business Administration.  My cumulative grade point average is 3.936 and my major related grade point average is 4.0. Thus far I have received excellent grades in my courses related to computer studies and math. Skills I have acquired include (Microsoft Excel, Outlook, Powerpoint, Word, Data Entry, and Statistical Problem solving).
• Middle Tennessee State University­- I am transferring to MTSU to continue my education in Recreation Administration program in the fall of 2010. Upon graduation from MTSU I would like to attend graduate school to attain my Masters degree in the area of Sport Management. With both of my degrees I can move into the professional field of Sport Management. I plan to utilize my degrees to work with the Olympic Facilities and Olympic Professionals across the nation.

COMPUTER SKILLS:

• Experience creating lengthy documents and memos using Microsoft Word on a regular basis. I am comfortable arranging documents in Microsoft Word 97-2003 or the new Microsoft Word 2007.
• Designing Powerpoint presentations with a wide range of effects and designs are something I can do with ease.
• I have learned to construct excel spreadsheets and charts. With my knowledge about Excel I can now input and sort data, and with the data I can run financial, logical, and statistical functions to analyze and get a clearer understanding of the data I am working with.

VOLUNTEER EXPERIENCES:

• Alongside some of my peers, I helped to oversee the Race Day Registration for the Susan G. Komen Race for Cure on UTC’s campus on September 27, 2009.
• Managed one of the floor entrances for the TSSAA State Wrestling Tournament that was held at UTC’s McKenzie Arena in the Spring of 2009.
• Led a group of my peers and several middle school students as the captain of a water stop for the annual Chickamauga Chase during the Spring of 2009.
• Assisted the nurses in the recovery room at the Birmingham VA Hospital as a youth intern during the summer of 2004.

PROFESSIONAL AFFILIATIONS:

• Member of the American Alliance of Health, Physical Education, Dance, and Recreation; February 2009-present
• Member of the National Association of Sports and Physical Education; February 2009-present

CERTIFICATIONS:

• CPR/ First Aid Certification Pending